Call recording: How it can benefit your business

Many businesses are looking for ways to boost sales, improve customer service, and grow their business. To achieve these, they’re turning to various technologies such as call recording. But what exactly are the benefits of call recording and why is it essential to your business? Read on to learn more. Pinpoint problem areas Call recording […]

5 Common causes of slow mobile internet and how to fix them

At one time or another, we’ve all experienced a slow internet connection on our mobile phones. This can be extremely frustrating, especially if we need to get something done urgently. In this blog post, we will discuss five common causes of slow internet on mobile phones and how to fix them. Router location One simple […]

Selecting the right VoIP system for your business

Voice over Internet Protocol (VoIP) services are taking over communications in the digital age, making office landlines a thing of the past. More companies are starting to deploy VoIP because it is reliable and cost-effective. But before you get your own VoIP system, you should consider several factors. How much control over your network do […]

Why you should consider softphones over desk phones

Desk phones that sit in the office are quickly becoming obsolete as many employees work off-site. Instead of traditional telephony systems, forward-thinking businesses are using softphones for most, if not all, of their communications. If your company hasn’t already done so, here are five compelling reasons why you need to start using softphones. Anytime, anywhere […]

How much internet bandwidth do you need for remote work?

The COVID-19 pandemic has pushed businesses to adopt remote work setups. But with the sudden move, employees are finding out that they don’t have adequate resources to work from home, specifically due to poor or limited internet access. So that you don’t encounter the same issue, find out how much internet bandwidth you need to […]

Choosing an office Wi-Fi router

Selecting a Wi-Fi router, much like selecting any other piece of equipment for your business, can be a complicated task. There are a variety of models available that it can be a chore to work out the best option. However, if you know what features to look for, it’s much easier to make the right […]

Represent your business properly on social media

Social media accounts for businesses are invaluable tools enterprises use to reach out to their client bases to fully understand their needs and wants. Make sure your social media manager understands the proper way to interact with people online, especially those with bad things to say about the company. Online reputation management mistakes As long […]

Selecting the right VoIP system for your business

Voice over Internet Protocol (VoIP) services are taking over communications in the digital age, making your office landline a thing of the past. More companies are starting to deploy VoIP because it is popular and cost-effective. What factors do you have to consider before getting your own VoIP system? Here are some tips you can […]

Don’t let negative reviews ruin your brand

Negative reviews on sites like Yelp, Trip Advisor, and Ripoff Report will damage your brand’s online presence . So how can you protect your company from defamatory and false reviews that show up on search results for your business? Here’s the best strategy. Don’t engage site or users directly Don’t send emails demanding to have […]

Top 4 benefits of web monitoring

Although the occasional three-minute YouTube video never hurts anyone, wasting hours of your working day on these websites reduces productivity. When it comes to increasing employee productivity, keeping a close eye on their internet behavior reaps various benefits. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming, or online shopping sites by restricting […]