VoIP softphones vs. hardphones: Guide to VoIP phone systems

Voice over Internet Protocol (VoIP) is among the most important tools for remote or hybrid work. Nowadays, companies can choose between VoIP softphones and headphones. This article will discuss what you need to know about these two VoIP options. VoIP softphones VoIP softphones are software programs that enable you to make and receive calls on […]

How to protect your VoIP system from a TDoS attack

For all the benefits that Voice over Internet Protocol (VoIP) brings — such as portability, scalability, call quality, and lower costs — it also comes with unique threats. Among these threats is telephony denial-of-service (TDoS). Read on to learn more about TDoS and how to prepare your VoIP systems against it. What is TDoS? TDoS […]

Top 6 VoIP trends for 2024

VoIP has delivered incredible changes, not just to the telecommunications industry but to the business landscape in general. By combining flexible features with cost-effective communication solutions, VoIP is quickly replacing traditional phone lines in the workplace. Thanks to advances in AI integration and cloud computing, as well as new ways of applying the technology, 2024 […]

Prepare your VoIP system for the holiday season by answering 4 questions

An unfortunate consequence of the holiday season is the sheer volume of phone traffic, which can overwhelm even the largest VoIP (Voice over Internet Protocol) setup. To avoid being inundated with the surge of customer calls, it is crucial to fine-tune your VoIP system to operate at its peak efficiency and prevent downtime from occurring […]

A quick guide to minimizing VoIP downtime

Voice over Internet Protocol (VoIP) phone systems provide businesses with a cost-effective and flexible way to make and receive phone calls, but they’re not immune to downtime. Anything from network failures to power outages can cause VoIP systems to shut down, which is why you need to minimize downtime through the following means. Choose a […]

Google Meet vs. Microsoft Teams: Which one is right for your business?

Ever since remote work became the new normal, video conferencing software has become a necessity for businesses and individuals alike. Two of the most popular options available in the market are Google Meet and Microsoft Teams. Both platforms offer fairly similar features, but both have their own unique set of capabilities that set them apart. […]

Should you host VoIP in the cloud or on premises?

With more and more businesses turning to Voice over Internet Protocol (VoIP) for their communication needs, the question of where to host these services has gained significant importance. In this article, we explore the essential considerations one should take into account before choosing cloud or on-premises VoIP hosting. By understanding the key factors, you can […]

Why do cybercriminals choose VoIP phishing as their mode of deception?

Cybercriminals are continuously adapting their techniques to exploit the latest technologies, and Voice over Internet Protocol (VoIP) technology is no exception. One way they take advantage of VoIP is through phishing, a sophisticated scheme designed to make unwitting users divulge sensitive information. But why do cybercriminals choose VoIP phishing as a mode of deception? This […]

Microsoft Teams vs. Google Meet: Which is better for your business?

Microsoft Teams and Google Meet are two of the most popular video conferencing platforms available today. Both platforms offer a robust set of features that can help teams communicate more effectively, regardless of location. But which platform is right for your business? Here is a comparison of the key features of Microsoft Teams and Google […]

Protect your VoIP calls from eavesdroppers: 5 essential tips

VoIP eavesdropping is a serious threat to businesses and individuals alike. In this blog post, we’ll discuss what VoIP eavesdropping is, how it’s done, and how you can protect yourself from it. We’ll also provide some tips on how to prevent VoIP eavesdropping in your business. There are a number of ways that VoIP eavesdropping […]