The volume of malicious cyber attacks is increasing every year. Although many companies use the latest network security systems, they aren’t immune to the hackers’ favorite strategy — social engineering. Unlike malware, social engineering tricks people into volunteering sensitive data. Here’s what you should know to protect your business. Phishing This is the most frequently […]

Good news iPhone users, Apple has released the iPhone XS and XS Max. The company also has plans to release an iPhone XR in the future, but for now, let’s examine the latest iteration of Apple’s smartphone, the iPhone XS. Like most Apple smartphones, the iPhone XS is expensive, especially when compared to other smartphones. […]

If you’re tired of using an uncomfortable mouse or struggling with your laptop’s trackpad, it’s time to buy a new one. But with so many brands and models out there, where would you even start looking? Here are a few tips that will help you decide on the right mouse. Cable or wireless? Choosing between […]

The battle of the web browsers has raged on for years. While the classic rivalry between Netscape Navigator and Microsoft Internet Explorer has long passed, we are now facing a broader field of competition. There are currently four web browsers competing for space in your hard drive, and we’ve drawn up this list of their […]

Machine learning is all the rage nowadays, and few vendors are providing as many solutions powered by this new technology as Microsoft does. Office 365 includes “intelligent” functionality for analyzing your employees’ time and coaching them on how to use it more efficiently. What is MyAnalytics? MyAnalytics apply machine learning technology to your employees’ Office […]

Google Assistant is a significant change to Google’s search features on mobile devices. Like Apple’s Siri, Google Assistant interacts with your Android device to do a wide range of tasks. If you’ve got an Android phone, pick it up and give a few of our favorite voice commands a whirl! Before you can start playing […]

Keeping up with tech trends as a small- or medium-sized business owner is tough. Virtualization is a great example of this. From the boost to network security and ability to scale your workstations and servers according to your business growth, it’s time to start learning more about it. One of the first steps towards virtualizing […]

When customers call your help desk, one of the the first things they hear is your automated on-hold message. This message can either uplift or worsen their moods, so you should choose wisely. Follow these simple steps to ensure you don’t frustrate your customers more than they already were. Hire professionals to record your on-hold […]

Every computer user must be well-versed in various office programs, including Microsoft Excel. If you only know a few basic commands, you haven’t fully mastered Excel. Here are a few features that can make your life easier. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong […]

Microsoft has equipped Windows 10 users with a comprehensive set of tools to get their action center settings under control. Unfortunately, most desktops come with an abundance of software and features that result in more notifications. If you’ve reached the point of oversaturation, these three tips can help you better manage your action center. Overarching […]